Deloitte Wellbeing Accessibility

Deloitte’s My Wellbeing app couldn’t support employees with situational, temporary, and permanent impairments. I made it more accessible and inclusive for all.

Role
Product Designer

Client
Deloitte

How did I have impact?

#1: Tested with users with accessibility needs to identify pain points.

#2: Ran ideation sessions with users to co-design inclusive solutions.

#3: Followed iOS best practices to maximise built-in accessibility features.

#4: Validated designs through user testing with accessibility-focused participants.

How did it do?

30%
Reduction in support requests related to accessibility issues.

70%
Increase in account creation.

20%
Increase in event attendance.