PJ Franchising
![](https://cdn.prod.website-files.com/631792d86fb595560bb7a2fd/66102a57552b7adb1679ac8c_Frame%2010.png)
As franchisee applications decreased, Papa John's sought to understand the reason why. After a thorough examination, it was revealed that poor user experience was a factor. My assignment involved restructuring their information architecture and enhancing the web user experience.